As part of siteground support, siteground knowledgebase serve important role in providing first time information to new customers and to those looking for tutorial and guide to setup your website, domain, dns, email, database, etc. All information for DIY can be found here. Instead of using siteground phone support or email support, you can find information from knowledgebase easily.
Siteground is begin adding video tutorial into their knowledge base tutorial articles. We hope to see more interesting video tutorial being added next.
I have to admit that site ground hosting features are great, complete with cpanel and decent hosting features. before signing up for any Web hosting company, its important to look throw their hosting features as well their quality technical support.
A bad hosting support team will only deliver poor quality hosting services. Not to imagine poor Service Uptime and Slow hosting server.
I most prefer Webhosting Company that offering all three type of customer support, which is: live chat support, email ticket, and phone support. There are technical support should be accessible at all times, and hand the customer requests in most professional method. Most importantly, they played their role and help to solve customer problem.
If you ever came across siteground support team couldn’t solve your problem, you can post at this review site and requesting for customers to customer assistant. Alternatively, you can post is at siteground forum and requesting for other members to assist you.